Packing units
Unless otherwise stated, all bottles contain 0.75 litres.

rates
The prices include 19 % statutory value added tax (in the corporate customer area: (net) individual prices plus 19 % statutory value added tax), which is shown separately on the invoice. The prices are valid at the time of your order. All previous prices are invalid. You can find out the validity period of our limited offers where they are displayed in the shop. Despite careful stocking, it can happen that a promotional article sells out faster than planned. We therefore do not give a delivery guarantee. The following applies: Only while stocks last.

Conclusion and storage of the contract text
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. You can add goods to your virtual shopping cart by clicking on the buttons “Order” or “Add to shopping cart”. Before placing your order, you will be given the opportunity on a displayed website to recognize and correct input errors before submitting the contract declaration. Please check your order carefully. By clicking the button “Buy” you place a binding order for the goods contained in the shopping basket. You have the option of saving or printing your order after you have placed it. The confirmation of receipt of the order follows immediately after sending the order and does not yet constitute acceptance of the contract. We can accept your order by sending a shipping confirmation by e-mail within five days.

We save the text of the contract and send you the order data and our general terms and conditions by e-mail. You can also view the GTC here at any time. For security reasons, your order data is no longer accessible via the Internet. A contract can be concluded in German.

youth protection law
In accordance with the law for the protection of minors, we only supply alcoholic beverages to persons over the age of 18. Our packaging is marked with a red sticker indicating that it will not be handed over to persons under 18 years of age. In addition, in case of slightest doubt, the deliverers are obliged to have their age confirmed by showing their identity card.

Online Dispute Resolution The European Commission provides an online dispute resolution platform (OS platform), which you can find at this link. We are neither obliged nor prepared to participate in a dispute settlement procedure before a consumer arbitration body.

REVOCATION INSTRUCTION
Right of revocation You have the right to revoke this contract within 12 weeks without giving reasons. The cancellation period is 12 weeks from the day on which you or a third party you have designated, who is not the carrier, took or has taken possession of the last goods. To exercise your right of withdrawal, you must contact us at Weingut Clüsserath-EifelIm Hof 654349 Trittenheim

Phone:+49 (0) 6507 / 2221

E-mail: info@cluessearth-eifel.de by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) about your decision to withdraw from this contract. In order to comply with the revocation period, it is sufficient that you send the notice of the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation
If you withdraw from this Agreement, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from you choosing a different type of delivery than the cheap standard delivery offered by us), immediately and at the latest within 14 days from the day we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We pick up the goods. We bear the costs of returning the goods. You only have to pay for any loss in value of the goods if the loss in value is due to handling of the goods which is not necessary for checking the quality, properties and functioning of the goods.
END OF THE INSTRUCTION ON REVOCATION

Special features of the right of revocation
Please note that there is no right of withdrawal for contracts for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded (this does not apply to our wines), as well as for contracts for the delivery of alcoholic beverages whose price was agreed upon conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations on the market over which we have no control. Despite all care, it can happen that you do not like a wine, contrary to expectations. No problem! On request, we will collect the unbroken bottles from you – collection is of course at our expense. The fastest way is by phone. Call us on 49 (0) 6507 / 2221 and let us know your return shipment request. We will then arrange a collection appointment with you. Of course, the right of revocation or the rights to which you are entitled due to a defect remain unaffected by this.

delivery date
Unless you specify a special delivery date, the goods will be delivered to you within 3 – 4 working days of your order. Payment We accept payment by invoice, credit card (Visa, MasterCard, American Express), PayPal and direct debit. You will receive an invoice from us. As a rule, the invoice is enclosed with the delivery. For new customers we reserve the right to pay in advance, depending on the amount of the order. Unless otherwise stated, invoices are payable without deductions within 20 days of delivery. If payment is made by credit card, the invoice amount will be debited with the next due credit card statement. If you pay by direct debit, we trigger payment 20 days after the invoice date. Payment by PayPal is unfortunately not possible for subscription deliveries, gift orders and subscription orders. Similarly, payment via PayPal is not possible if a part or the entire order is to be paid for with Miles & More award miles. For some promotions we offer an extended payment term. For orders with extended payment terms, only the payment methods invoice or direct debit are possible. If you pay by credit card, PayPal or redeem Miles & More award miles, your account will be debited immediately. All prices include the legal value added tax. The prices are valid at the time of the order. The delivered goods remain our property until full payment.

4. confirmation of purchase As soon as we have received your payment, we will send you your personal certificate signed and sealed as confirmation of purchase.

Responsible

Content and offer
Winery Clüsserath-Eifel
Managing Director: Gerhard Eifel
In the yard 6
54349 Trittenheim, Germany

Phone:+49 (0) 6507 / 222
E-Mail: info@cluesserath-eifel.de
Commercial register entry:
Tax Identification No.:

 

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